Gambling should be entertainment. 7u7 is committed to preventing harm and promoting responsible participation. This policy explains the safeguards implemented to protect players and to comply with licensing obligations.
Access to 7u7 is restricted to individuals who are of legal gambling age in their jurisdiction. Registration requires date of birth attestation, and identity verification is performed through standard processes. If a minor is identified, the account is closed and any winnings may be forfeited; deposits may be refunded where required by law. Verification records are retained for regulatory review in accordance with applicable data retention requirements.
Players have access to a clearly identifiable Responsible Gaming (RG) Section on the site. It provides information about responsible play and direct access to tools to manage play, including self-exclusion, cooling-off periods and limit settings. The RG Section is available in English and the market language; where there is a discrepancy, the English version governs.
Players may use self-assessment tools to evaluate gambling habits. The policy includes a recognized screening instrument for problem gambling assessment. Players should answer honestly; results guide next steps and access to RG tools. A low result indicates low risk; higher results indicate increasing risk and potential need for intervention.
7u7 monitors gaming activity for indicators of problematic behavior. No single factor determines risk; a combination of indicators is evaluated. Indicators may include chasing losses, increasing wager sizes, borrowing to gamble or neglect of duties. When risk is identified, staff follow defined procedures to engage the player and offer RG options.
Players may set personal limits to promote responsible play. Available limit types include deposits, losses and bets, with daily, weekly and monthly options. Changes to these limits follow these rules: reductions are effective immediately; increases are subject to a processing period of at least 24 hours or a cooling-off requirement, depending on jurisdiction and policy.
A cooling-off period of at least seven days is available. Self-exclusion may be requested for a defined period or indefinitely; during exclusion, access to services is blocked and pending bets are handled in accordance with policy. Withdrawal requests during self-exclusion are processed in line with policy.
Players or family members seeking assistance may contact the RG team via the support channels provided in the RG Section. The operator provides information about independent, confidential help organizations and encourages seeking appropriate professional support.
7u7 maintains an ongoing Responsible Gaming program. A designated Responsible Gaming Officer oversees the program, with annual reporting to senior management. Staff receive mandatory training on recognizing and responding to problem gambling and on applying RG tools. The policy aligns with licensing requirements and regulatory supervision by the relevant authority.
RG information is accessible at all times from the RG Section and the site footer. Information is provided in the language of the market, with English governing compliance. The operator retains necessary records for regulatory examination under AML/CFT and customer due diligence requirements.
For more information on Responsible Gambling at 7u7, contact Customer Support through the RG channels. 7u7 is licensed and regulated by the appropriate gaming authority and complies with its Responsible Gaming Policy and related obligations.
