Fair Play

Purpose and Scope

7u7 is committed to fair and transparent gaming operations. This Fair Play Policy explains how fairness is achieved, how the RNG works, auditing measures, player protections, and how concerns are addressed.

Licensing and Regulatory Compliance

7u7 operates under a licensed and regulated framework in accordance with governing law. The operator maintains licensing records and adheres to regulatory standards; compliance obligations may be inspected by the competent authorities.

Fairness and Random Number Generation

All games employ certified random number generators to guarantee unpredictable and unbiased outcomes. The RNG is evaluated by independent testing facilities to verify distribution integrity and the absence of outcome bias. The average payout percentage is monitored monthly to ensure alignment with expected wagering outcomes across the portfolio.

Auditing and Transparency

Independent third-party audits verify game integrity and RNG performance. On request, 7u7 provides access to audit results and transaction-level data that substantiate fairness claims. For each game, rules, payout tables, and odds are published in a clear and accessible format.

Security, Fraud Prevention, and Transaction Integrity

7u7 deploys fraud detection systems and secure transaction processing. Identity verification requests may be issued to protect players and the platform. All financial transactions are protected by industry-standard security measures and monitoring protocols.

Identity Verification and AML/KYC

• To comply with anti-money laundering and customer due diligence requirements, 7u7 conducts identity verification for new players and as required for existing accounts.
• Documentation may be requested to confirm identity and source of funds; information is processed in accordance with applicable data protection laws and kept confidential.

Responsible Gaming

7u7 supports responsible gaming practices. Available tools include deposit limits, cooling-off periods, and self-exclusion. Gambling is permitted only for individuals aged 18 and over. Resources and support are provided to assist players in maintaining responsible gaming habits.

Data Privacy and Audit Trails

7u7 maintains complete audit trails of all transactions to support integrity and dispute resolution. Audit files are stored securely and may be made available to players on request in accordance with applicable data protection laws and internal policy.

Player Complaints and Dispute Resolution

Players may submit complaints through designated channels. 7u7 maintains a formal Player Complaints Policy. Complaints are reviewed within defined timeframes. If the matter remains unresolved, players may refer the dispute to an independent ADR provider, in accordance with applicable law and policy.